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The best retention strategy for your membership program


i’m just about to share with you the

literally the best retention strategy

you can set up for your membership site

and i’m going to share with you

four options from the easiest to

the more advanced options so you can

improve that experience even more

ready the best retention strategy

to make sure that your members get the

because the number one reason people

leave a membership is because of content

and the more content you’re going to add

people are going to struggle to find the

stuff that they need so you need to help

them with that and there are several

ways that you can do that

so the first level is to organize your

into some sort of category okay so

when they get to your membership they

have categories and they can pick the

content i’m not gonna go too

far with that because that’s the most

basic level that you might already have

the second level of content of strategy

the second level to help them consume

is to provide them with a search

so depending on the platform you’re

using you might have a search available

but there is a good chance that

it is not contextual enough

and it’s probably not providing them

with the best search results because

titles of you know titles of pages and

copy if you have some and if you have

it’s not searchable okay level number

of pro helping people consume your

is to come up with a self-assessment

it’s a type of quiz that is going to

people figure out where they are in the

so you could imagine that people that

join your membership at uh are at

of their business or their life you know

based on the what your membership is

and with that self-assessment you can

figure out in what stage they are in

and based on that stage you can say okay

this is probably how you feel

these are the things that you need to

figure out before you get to the next

and this is the content that is going to

so when you do that you can see that

having tons of content on your

membership is not going to create

now they know that you can support them

through the whole journey

but you’re also helping them figure out

what they need to focus on based on

and that’s what i mean by getting them

the content that they need

when they need it okay so

not all membership allow you to do that

we do that with access ali because it

a built-in quiz self-assessment

that we turn into the email system so we

in active campaign at what stage people

people are at at any time okay so this

now let me share with you the fourth way

which is the ultimate way that you can

consume your content it’s to make sure

that all your content include including

your older content you know the qn is

that you have from like a year

ago where it has like golden nuggets in

and you know it but you also know that

people don’t go back and watch q and a’s

just for the sake of watching videos

what you can do with this fourth step is

turn your video content into a search

and the way you do that is you create

transcripts for all your videos and you

so of course if you had to do this

manually it would be a ton of work

you’d have to upload videos or audio

you’d have to get the transcript

then you’d have to upload back on your

really costly in time and money okay

uh luckily this is exactly why

we created search detail video and i

will post a link in the comments so that

but i wanted to share with you this

most important retention strategy

which is making sure that people get the

when they need it so if you’re using

wordpress for your membership site and

you’re using vimeo for your videos

check out search detail video because

this is what is going to turn your

into a video content search engine

so now we love to hear from you what

strategy are you implementing to make

your members get the right content let

and give this video a thumbs up if you

like it and turn on notifications so

be notified when we come up with new

i’m just about to share with you thebestliterally the best retention strategythatyou can set up for your membership siteand i’m going to share with youfour options from the easiest to

the more advanced options so you canreally see how you canimprove that experience even moreready the best retention strategyby far isto make sure that your members get thecontent that they need

when they need it fastbecause the number one reason peopleleave a membership is because of contentoverwhelmand the more content you’re going to addthe more

people are going to struggle to find thestuff that they need so you need to helpthem with that and there are severalways that you can do thatso the first level is to organize yourcontent

into some sort of category okay sowhen they get to your membership theyhave categories and they can pick thecontent i’m not gonna go toofar with that because that’s the mostbasic level that you might already have

the second level of content of strategythe second level to help them consumeyour contentis to provide them with a searchmechanismso depending on the platform you’reusing you might have a search available

but there is a good chance thatit is not contextual enoughand it’s probably not providing themwith the best search results becausethey can only searchtitles of you know titles of pages and

copy if you have some and if you havelots of videosit’s not searchable okay level numberthreeof pro helping people consume yourcontentis to come up with a self-assessmentit’s a type of quiz that is going to

helppeople figure out where they are in thewhole journeyso you could imagine that people thatjoin your membership at uh are atdifferent stagesof their business or their life you knowbased on the what your membership is

aboutand with that self-assessment you canhelp them sayfigure out in what stage they are inand based on that stage you can say okaythis is probably how you feelthese are the things that you need to

focus on andfigure out before you get to the nextlevel okayand this is the content that is going tohelp you make it happenso when you do that you can see thathaving tons of content on your

membership is not going to createoverwhelm becausenow they know that you can support themthrough the whole journeybut you’re also helping them figure outquickly

what they need to focus on based onwhere they’re atand that’s what i mean by getting themthe content that they needwhen they need it okay sonot all membership allow you to do thatwe do that with access ali because it

hasa built-in quiz self-assessmentthat we turn into the email system so wealso knowin active campaign at what stage peoplepeople are at at any time okay so thisis really helpful

now let me share with you the fourth waywhich is the ultimate way that you canhelp your peopleconsume your content it’s to make surethat all your content include includingyour older content you know the qn is

that you have from like a yearago where it has like golden nuggets initand you know it but you also know thatpeople don’t go back and watch q and a’sjust for the sake of watching videos

what you can do with this fourth step isturn your video content into a searchengineand the way you do that is you createtranscripts for all your videos and youmake them searchable

so of course if you had to do thismanually it would be a ton of workyou’d have to upload videos or audioyou’d have to get the transcriptthen you’d have to upload back on yoursite that would be

really costly in time and money okayuh luckily this is exactly whywe created search detail video and iwill post a link in the comments so thatyou can find out morebut i wanted to share with you this

most important retention strategywhich is making sure that people get theright contentwhen they need it so if you’re usingwordpress for your membership site andyou’re using vimeo for your videos

check out search detail video becausethis is what is going to turn yourmembershipinto a video content search engineso now we love to hear from you whatstrategy are you implementing to make

sure thatyour members get the right content letme know in the commentsand give this video a thumbs up if youlike it and turn on notifications sothat you canbe notified when we come up with new

training for youbye

In this training, I share with you the best membership retention strategy there is. I share with you 4 different levels of implementing this strategy.

Are you looking to build your own membership or to add new retentation strategies to your existing program? Contact us, we help 🙂



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